Privacy statement

McCoy Cleaning B.V., located at Nijverheidsstraat 63, 7575 BH Oldenzaal, is responsible for the processing of personal data as described in this privacy statement. Contact details: https://www.mccoy.nl Nijverheidsstraat 63, 7575 BH Oldenzaal 0541 534 982

McCoy Cleaning B.V. processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process: • First and last name • Address details • Phone number • Email address • Other personal data that the customer actively provides, for example by creating a profile on our website, in correspondence and by phone

Our website and/or service does not intend to collect data about website visitors under 16 years old unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@mccoy.nl and we will delete that information.

McCoy Cleaning B.V. processes your personal data for the following purposes: • To call or email you if necessary to carry out our services • To inform you about changes to our services and products • To deliver goods and services to you

McCoy Cleaning B.V. does not use automated decision making.

McCoy Cleaning B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use a retention period of 6 months for personal data.

McCoy Cleaning B.V. provides personal data only to third parties and only when necessary for the execution of our agreement with you or to comply with a legal obligation.

We use Google Analytics 4 (GA4) to gain insight into how our website is used and to improve it. Analytical cookies may be placed for this purpose. These cookies are only used after you have given your consent via our cookie banner. You can change or withdraw your consent at any time through the cookie settings.

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. Additionally, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify. If you wish to exercise your right to object and/or right to data portability, or if you have other questions/comments about data processing, please send a specified request to info@mccoy.nl. To ensure that the request for access has been made by you, we ask you to provide a copy of your ID with the request. In this copy, black out your photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This protects your privacy. McCoy Cleaning B.V. will respond to your request as soon as possible, but in any case within four weeks. McCoy Cleaning B.V. also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

McCoy Cleaning B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your data is not adequately protected or there are indications of misuse, please contact our customer service or via info@mccoy.nl.